Terms & Conditions

These terms explain the general basis on which Janeya Tours presents and arranges tours through this website. Your confirmed quotation or booking correspondence may contain additional details that apply to a specific trip.

Tour information and availability

Tour descriptions, prices, durations, group sizes and pickup information are provided to help you plan. Availability and the final arrangement should be confirmed directly with Janeya Tours before you rely on a tour as booked.

Prices and group arrangements

Prices shown on the website are the current published starting prices for the relevant tour. Group size, private arrangements, route changes or other agreed requirements may affect the final quotation. The price confirmed to you for your booking is the price that applies.

Cross-border travel

Some tours travel into Senegal. Travellers are responsible for carrying a valid passport and any visa, entry or health documentation required for their nationality and travel dates. Border formalities and journey times can affect the day’s schedule.

Changes to an itinerary

Local conditions, weather, river or ferry operations, road conditions, site access and other operational factors can require reasonable changes to timing or routing. Janeya Tours will aim to preserve the main experience where practical.

Payments, cancellations and refunds

Payment timing, cancellation conditions and any refund arrangements should be confirmed with Janeya Tours when you book, as they can depend on the tour and services reserved for your group. Do not assume a booking is confirmed until Janeya Tours has confirmed it directly.

Your responsibility

Please provide accurate traveller numbers and relevant information when enquiring, follow local safety instructions during the tour, and tell Janeya Tours about any mobility or practical requirements that may affect the itinerary.

Questions

If anything on this page differs from a written quotation or confirmed booking arrangement, contact Janeya Tours before travel so the applicable terms can be clarified.